Refund Policy
Travel Refund Policy for Book Your Cruise Line
At Book Your Cruise Line, we strive to provide a seamless cruise experience. However, we understand that plans can change. This Refund Policy outlines our guidelines regarding cancellations and refunds related to cruise bookings.
1. Cancellation Requests
To request a cancellation, please contact our customer support team at least 24 hours before your scheduled departure. Cancellations made within 24 hours of departure may not be eligible for a refund.
2. Refund Eligibility
Refund eligibility depends on the type of booking:
- Cruise Bookings: Refunds for cruise cancellations are subject to the cruise line's cancellation policy. Please check with the specific cruise line for detailed terms.
- Hotels: Refunds for hotel reservations depend on the hotel’s cancellation policy. Reservations made on a non-refundable basis are not eligible for refunds.
- Excursions and Activities: Refunds for any excursions or activities booked through our services are subject to the provider’s cancellation policies.
3. Processing Time
Once your cancellation request is approved, refunds will be processed within 7-14 business days. The refund may take longer depending on your bank or payment method.
4. Non-Refundable Fees
Please note that certain fees, such as booking fees or service charges, are non-refundable.
5. Contact Us
If you have any questions or need assistance with your cancellation, please contact us at:
Email: support@bookyourcruiseline.com
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